THE BRITISH PROPERTY AWARDS are one of the most inclusive estate agency awards providers as they do not charge to enter. This has enabled their award to be structured in a manner that ensures maximum participation, on average judging over 9O% of agents that meet their minimum criteria on a local level.

The team personally mystery shows every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels The judging criteria is both comprehensive and detailed exploring different mediums. Scenarios and time periods to ensure that agents have been rigorously and fairly judged

Robert McLean from The British Properly Awards said ”Our awards has been specifically designed to be attainable to all agents removing common barriers to entry such as cost to ensure that we have the most inclusive awards. Our award has also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition’.

About the author

Nicolas Holmes

Nick joined Robert Holmes to inject fresh ideas and help grow the New Homes department of Robert Holmes as well as helping to inject technology into the business and to grow its client base. Together with one of the Directors Nick is in charge of all Development opportunities that Robert Holmes deals with along with sales. Aged 40, he provides succession together with the two existing directors. Nick has always been focused on building client relationships and sales. He built up his own gallery in Chelsea, where he had a loyal following of customers and artists.

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