Residential Lettings

We would recommend an initial meeting at the property so that we can provide an accurate guide on what level of rent you may be able to achieve. We can advise on the condition of the property and any works that might help you to realise the maximum rent, whilst ensuring you are providing a well kept property for a new tenant. We will explain any mandatory regulations that you need to be aware of such as an EICR, Gas Safety Certificate, EPC and smoke alarms and talk you through tenancy terms and the type of tenant your property might appeal to. Once we agree a marketing price, we will arrange for a professional photographer to take photographs and also arrange for a floorplan to be provided.

Your property will be marketed across several portals including the Robert Holmes website, Rightmove, Zoopla and On The Market. We will advertise your property in the window, in addition to sharing property details with our database of Relocation Agents where applicable, and suitable applicants registered with us. We carry out viewings accompanied and, when we receive any offers on your property, we will talk you through the applicants and the offer details.

We will work with you to ensure the paperwork side of things is all compliant and that all certificates are issued to the tenants. We use an online platform to assist with processing the tenancy which ensures that all documents are kept fully up to date and in line with any changing legislation. Reference checks are carried out on all tenants to ensure they pass credit checks, income verification and previous address history. Right to Rent checks are carried out on all tenants to ensure they have the legal right to rent in the UK. We will assist with booking in any necessary services prior to the tenancy commencing and ensure you have an inventory arranged to provide an accurate record of the property at handover.

We offer two levels of service for landlords, depending on how involved the landlord wishes to be, and the confidence of the landlord to manage the tenancy themselves.

We act as the main point of contact for both parties. We will assist with arranging any pre-tenancy works with our team of trusted contractors. We arrange for any compliance documents needed and share these with the tenants. We arrange for the check in to be carried out and share with the tenant at the commencement of the tenancy. We act as the main point of contact throughout the term so that we can support the tenant with any maintenance issues that might arise during the tenancy. Our contractors are trusted to accurately assess problems and provide a quote to fix or replace, as appropriate.

We will liaise with you and advise on the best solution and process any invoices. Our property manager is based within the local office and carries out inspections on a periodic basis (initially six monthly), in addition to arranging for updated certificates as required. We will liaise with you regarding any rent review and, where appropriate, issue the documentation and supporting evidence, to ensure that the rent remains close to the market value At the end of the tenancy term, we will arrange for a check out to compare the condition to the commencement of the tenancy, and liaise with you regarding any appropriate deductions.

We will assist in supporting you with regard to any pre-tenancy compliance documents and guide you with what is needed.  We will help arrange a check in report and ensure the property is handed over to the tenant in a professional manner.  Once the tenancy commences, we will continue to collect the rent on your behalf, however any day to day enquiries and maintenance issues will be dealt with by you.  We will liaise with you regarding any rent review and, where appropriate, issue the documentation and supporting evidence, to ensure that the rent remains close to the market value.  At the end of the tenancy, you will liaise with the tenant with regard to the check out and you will be responsible for agreeing any deductions from the deposit.

Unless otherwise agreed, our fees are taken monthly, or in line with rental payments and deposits are registered with the TDS.